Shipping & Delivery Policy
Shipping & Tracking
Free delivery on all orders over R1500! (South Africa Only)
We only keep a limited amount of stock, such as the most popular products, on hand. Most of our products are shipped from our international warehouses and gets delivered to us where we then process it before shipping it of to you. We only use couriers to ensure the best possible delivery service.
What is the delivery time?
Shop Stock: 1-3 Business Days via The Courier Guy or Fast Way Couriers.
Warehouse Stock: 10-14 Business Days via The Courier Guy or Fast Way Couriers.
How much does shipping cost?
- Shipping cost is based on an order’s weight
- Free delivery on all orders R1500+ | This is only valid for online orders. Purchase orders are liable for a delivery fee
Do you provide tracking information?
We will provide tracking information within “1-3 business day for shop stock” and “10-14 days for warehouse stock”. You can then trace the delivery all the way to your door. Our awesome Cybotech team will also track your delivery and act fast to deal with any problems.
Read The Small Print!
- Read the item description carefully! We will ship you whatever you order. Although we do assist you by manually checking all orders to screen possible region / compatibility inconsistencies, we do not accept returns of healthy products which were simply mis-ordered by you.
- We will not be responsible for any damage that may be caused on your computer, console, or other hardware / software during / related to installation of any of our products. We not be liable for any damage or personal loss due to incorrect installation of our products.
- Delivery time: If there is a possible delay due to the product being out of stock, we’ll contact you by email to discuss sending out your order in separate shipments, changing products, or other options. Larger orders that exceed our stock may take 1-2 weeks longer to send out, as we have to order from the manufacturer. In such cases kindly contact us to avoid any delays.