Shipping & Delivery

Shipping & Delivery Policy

 

Shipping & Tracking

Free delivery on all orders over R1500! (South Africa Only)

We keep a limited amount of stock at the shop and only keep the most popular products on hand. But not to worry, all products ordered from our warehouse gets delivered to us within 3-5 days and processed the same day for delivery within 24-72 hours depending on location.  We only use couriers to ensure the best possible delivery service.


What is the delivery time?

Shop Stock: 1-3 Business Days via Dawn Wing or Fast Way Couriers.
Warehouse Stock: 4-8 Business Days via Dawn Wing or Fast Way Couriers.

If you need help tracking your delivery, or have concerns about a delivery time, we are ready to answer your questions. Use the contact us form or email us at [email protected]


How much does shipping cost?

  • Shipping cost is based on an order’s weight
  • Free delivery on all orders R1500+

 

Do you provide tracking information?

We will provide tracking information within 1 business day for shop stock and 4-6 days for warehouse stock. You can then trace the delivery all the way to your door. Our awesome Cybotech team will also track your delivery and act fast to deal with any problems.


Read The Small Print!

  • Read the item description carefully! We will ship you whatever you order. Although we do assist you by manually checking all orders to screen possible region / compatibility inconsistencies, we do not accept returns of healthy products which were simply mis-ordered by you.
  • We will not be responsible for any damage that may be caused on your computer, console, or other hardware / software during / related to installation of any of our products. We not be liable for any damage or personal loss due to incorrect installation of our products.
  • Delivery time: If there is a possible delay due to the product being out of stock, we’ll contact you by email to discuss sending out your order in separate shipments, changing products, or other options. Larger orders that exceed our stock may take up to 1 week longer to send out, as we have to order from the manufacturer. In such cases kindly contact us to avoid any delays.